Privacy Policy
Privacy Policy
Last updated: August 5, 2025
At Trevean Living, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
When you visit our store:
- Basic website analytics (pages visited, time spent, device type)
- IP address and location data for shipping calculations
- Cookie preferences and site functionality data
When you make a purchase:
- Name, email address, shipping, and billing addresses
- Payment information (processed securely through Shopify Payments)
- Order history and preferences
When you contact us:
- Email address and any information you choose to share
- Communication preferences
How We Use Your Information
- Order fulfillment: Processing and shipping your purchases
- Customer service: Responding to questions and resolving issues
- Product updates: Sharing information about new products (only if you opt in)
- Website improvement: Understanding how customers use our site
Information Sharing
We do not sell, rent, or share your personal information with third parties, except:
- Shopify: Our e-commerce platform (see Shopify's privacy policy)
- Shipping partners: Only the necessary information to deliver your order
- Legal requirements: If required by law or to protect our rights
Your Rights
- Access: Request to see what information we have about you
- Correction: Ask us to update incorrect information
- Deletion: Request removal of your data
- Opt-out: Unsubscribe from emails at any time
Data Security
We use industry-standard security measures to protect your information. All payment processing is handled securely through Shopify's encrypted systems.
Contact Us
Questions about this privacy policy? Please email us at info@treveanliving.com.
Changes to This Policy
We may update this policy occasionally. We'll notify customers of significant changes via email.